Ind Slots' Terms and Conditions — What you need to know

General Terms & Conditions

These Terms & Conditions ("Terms") govern the use of the Ind Slots platform and all its services. Ind Slots is an online gaming platform designed specifically for players in Bangladesh. These Terms form a legally binding agreement between Ind Slots and the user.

Ind Slots reserves the right to amend these terms at any time. Notice of changes will be posted on the site, and continued use of the site after any change constitutes acceptance of the updated terms.

If any part of these terms is unclear, please contact our support team. Ind Slots is committed to full transparency — there are no hidden terms.

Account Registration & Verification

You must provide accurate and complete information when creating an account on Ind Slots. Accounts registered with false information may be closed at any time and any balance in such accounts may be forfeited.

Each person may register only one Ind Slots account. If multiple accounts are found to be operated by the same individual, all associated accounts will be closed.

After registration, Ind Slots may verify your identity. This KYC (Know Your Customer) process may require the following documents:

• Copy of National Identity Card (NID) or Passport
• Proof of mobile banking account ownership
• Proof of current address (if required)

Withdrawals may be restricted until KYC verification is complete. This is done to protect your account.

Age & Eligibility

The minimum age to participate on Ind Slots is 18. Use of Ind Slots by minors is strictly prohibited. Any account found to have been created by a minor will be closed and all associated transactions will be voided.

To use Ind Slots, you must:

• Must be 18 years of age or older
• You must have a valid mobile banking account registered in your own name
• Must have the legal capacity to comply with these Terms
• Must not be under any active ban or restriction from Ind Slots

Deposit & Payment Rules

Deposits on Ind Slots currently support bKash, Nagad, and Rocket. The minimum deposit amount is BDT 100. Maximum deposit limits vary by payment method.

All deposits must be made from your own mobile banking account. Deposits from third-party accounts are not accepted and will be treated as a prohibited activity.

Ind Slots does not charge any additional fees on deposits. However, your mobile banking provider may apply a transfer fee.

Withdrawal Rules & Process

Certain conditions must be met before withdrawing winnings from Ind Slots. KYC verification must be completed before your first withdrawal.

The key withdrawal rules are:

• Minimum withdrawal amount: BDT 300
• Withdrawals will only be sent to the mobile banking number used for the deposit
• Processing is typically completed within 15 minutes to 24 hours
• Your daily withdrawal limit depends on your account level
• Wagering requirements must be met before bonus funds can be withdrawn

If additional verification is required during a withdrawal, Ind Slots will contact you. Your withdrawal may be delayed until that verification is completed.

Bonus & Promotion Terms

Ind Slots offers a variety of bonuses and promotions. Each bonus comes with its own terms, which must be read before claiming any offer.

Welcome Bonus: A 150% bonus is available on your first deposit. To withdraw this bonus, you must wager 20x the bonus amount. The wagering requirement must be met within 30 days of receiving the bonus.

The general rules for bonuses are as follows:

• Each promotion may be claimed once per person, address, or payment method
• Bonus balance and cash balance are tracked separately
• Withdrawals from bonus balance alone are not possible before bonus conditions are fulfilled
• Ind Slots reserves the right to modify or cancel any bonus offer at any time
• Ind Slots reserves the right to investigate any suspected bonus abuse

Terms for cashback offers, free spins, and other promotions are listed separately on each offer's page.

Gaming Rules & Outcomes

All games on Ind Slots use RNG (Random Number Generator) technology that is independently audited. Every game outcome is completely random and never predetermined.

Key gaming rules to be aware of:

• The RTP (Return to Player) percentage for each game is listed in the game information
• If a game result is voided due to a technical error, the wager will be refunded
• Exploiting any bug or glitch in game software is strictly prohibited
• The dealer's decision is final in Live Casino games
• Any active bets will be saved in the system if your internet connection drops

If your power or internet connection drops while playing on Ind Slots, our servers save the state of your game. Once you reconnect, you can resume from exactly where you left off.

Prohibited Activities

The following activities are strictly prohibited on Ind Slots and may result in account suspension:

• Multiple Accounts: Operating multiple accounts under one identity
• Bonus Abuse: Using false information or deceptive tactics to obtain a bonus
• Money Laundering: Using Ind Slots for money laundering
• Account Sharing: Allowing another person to use your account
• Hacking or Cheating: Exploiting software bugs or attempting to hack the system
• Chargeback Fraud: Filing an unjustified payment chargeback
• Collusion: Colluding with other players to engage in fraudulent gameplay

If Ind Slots detects suspicious activity, an investigation will be launched and the account may be temporarily suspended during that period.

Account Closure & Suspension

Ind Slots reserves the right to close or suspend any account for the following reasons:

• If you violate the terms
• Opening an account using false information
• If suspicious transactions or evidence of fraud are detected
• Refusing to complete KYC verification
• Upon direction from law enforcement authorities

You may request to close your Ind Slots account at any time. You will be given the opportunity to withdraw any remaining balance (excluding bonuses) before the account is closed.

The Self-Exclusion option is always available as part of responsible gaming. Once self-exclusion is activated, access to your Ind Slots account will be restricted for the specified period.

Responsible Gaming Policy

Ind Slots believes gaming is entertainment, not a source of income. We always encourage responsible gaming. The following tools are available on the Ind Slots platform:

• Option to set daily, weekly, or monthly deposit limits
• Gaming session time limits
• Option for temporary or permanent self-exclusion
• Access to gaming history and transaction reports
• Option to contact our team directly for assistance

If you feel that gaming is having a negative impact on your life, please take a break and speak with Ind Slots support. For more information, visit our Responsible Gaming View the page.

Dispute Resolution Process

If you have a dispute with Ind Slots, please contact our customer support first. Most disputes are resolved within 24–48 hours.

Steps for resolving a dispute:

• Step 1: Contact our support team via live chat or email
• Step 2: Submit your complaint with a detailed description and supporting evidence
• Step 3: Ind Slots will investigate and respond within 48 hours
• Step 4: If you are unsatisfied with the resolution, you may escalate to a higher level

In disputes over game outcomes, Ind Slots server logs are the definitive record. If a loss occurs due to a technical error, Ind Slots will verify the issue and provide appropriate compensation.

Terms Changes & Contact

Ind Slots reserves the right to update these Terms & Conditions at any time. Registered users will be notified of any significant changes.

Continued use of Ind Slots after any changes have been made will be considered acceptance of the updated terms. We recommend checking this page regularly.

If you have any questions about the terms, please contact our support team:

• Live Chat: Available 24/7
• Email: [email protected]
• Response time: typically within 24 hours